Return & Refund Policy

30-Day Return & Refund Policy

At GlowSonic™, we want you to be completely satisfied with your purchase. Our 30-Day Return & Refund Policy allows you to return products if they do not meet your expectations.

  1. Eligibility
    Returns are accepted within 30 days of purchase. Products must be unused, in their original packaging, and in resalable condition.

  2. Process for Returns
    To initiate a return, please email our customer support at returns@glowsonic.com with your order number and reason for return. Our team will provide return instructions.

  3. Refunds
    Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 5-10 business days.

  4. Shipping Costs
    Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Original shipping charges are non-refundable.

  5. Exchanges
    We only replace items if they are defective or damaged. If you need an exchange, please contact us at exchanges@glowsonic.in.

  6. Contact Information
    For further assistance, please reach out to our customer support team at support@glowsonic.in.